Ready before the next serve.
Tell us what happened, what you expected, the match format, and your iPhone and iOS version. Avoid sending real player details unless they are necessary to explain the issue.
Email support
Use a clear subject such as “Restore purchase”, “Score correction”, “Match recovery”, or “Export problem”.
support@volleycounter.app ↗Can I score without internet?
Yes. Core volleyball and generic scorekeeping, teams, corrections, history, and local exports work offline. Store purchases and optional analytics require a connection when used.
Do I need an account?
No. Volleyball Scoreboard does not require an account.
How do I correct a score?
Use Undo or the correction controls from the active match. Completed matches can be reopened for an explicit correction where the app offers that action.
How do I restore a purchase?
Open Settings and choose Restore Purchases using the Apple Account that made the purchase. Subscription management remains available separately when applicable.
Where are teams and matches stored?
Your working records are stored locally on your device. Use backup and export when you need an additional copy or a shareable summary.
How do I turn analytics off?
Open Settings and disable Product Analytics. Future analytics signals stop; teams, scores, and match history are unaffected.
Before you write
- Check whether the issue repeats with a short practice match.
- Describe the rule set and the exact action immediately before the issue.
- For billing, try Restore Purchases first and contact Apple for refunds or payment-method issues.
- Never send passwords, full payment information, or unnecessary player data.
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